01
Clause-level answers across wordings
Ask how a peril is treated across a book; get the clauses, cited, side by side.
Every wording, answerable
Policy wordings, endorsements, claims files and underwriting guides — insurance is a documents business with regulated stakes. Marella makes that corpus answer questions, with the clause attached.
Speaks your rulebook: FCA / ICOBS Consumer Duty Lloyd's minimum standards UK GDPR ISO 27001
Marella — Insurance
PrivateDoes the escape-of-water endorsement apply to flat 12's claim?
Yes — END-4 applies, but the excess doubles: the property was unoccupied for more than 30 days under §9.2.
¶ Policy wording · END-4The problem, as your teams live it
01
Wording drift
Versions, endorsements and bespoke amendments — knowing which wording governs takes longer than the answer.
02
Claims knowledge is tribal
How similar claims were handled lives in adjusters' heads and closed files.
03
Regulated on both sides
FCA conduct rules and data protection meet actuarial precision — generic AI satisfies neither.
How Marella fits
02
Claims files become precedent
The knowledge network links claims, wordings and decisions so precedent is queryable.
03
Underwriting guides as agents
Agents scoped to appetite and guidance answer consistently — and show their source.
04
Control fit for conduct rules
RBAC, audit trails and UK hosting under ISO 27001 — evidence-ready by default.
The claims question every handler asks
'Have we seen this before, and what did we do?' Marella answers from your closed files and wordings — with the clause and the precedent attached, in seconds.
Fair questions
Can it compare wordings across a book?
Yes — agents can extract and tabulate clause treatments across document sets, with references back to each wording.
How is policyholder data handled?
Scoped, isolated and logged. You choose which files enter the corpus, who can query them, and retention rules; nothing trains shared models.
Does it integrate with our DMS?
Marella connects to common document stores and takes bulk imports; talk to us about your specific stack.
See Marella on insurance documents
A working demo on material like yours — not a slide deck. Bring your hardest documents.
Private by design · ISO 27001 · Built in the UK