Citations and source verification
How Marella grounds answers in your documents, and how to read the evidence.
How an answer is built
When you ask a question, Marella retrieves the most relevant passages from your scoped documents and composes the answer from them. The citations you see are not decoration — they are the passages the answer was built from.
Reading citations
- Each citation chip names the source document and location.
- Click a chip and the source opens beside the conversation with the passage highlighted — verification is one click, inside the reading flow.
- Multiple citations mean the answer draws on multiple sources; check the ones that matter to your use.
When the documents don’t say
If the scoped documents don’t support an answer, Marella says so rather than guessing. That’s deliberate: in regulated work, “the documents don’t say” is information, and a confident fabrication is a risk. If you believe the answer should exist, check whether the right documents are in scope.
Practical habits
- Treat an uncited claim as a prompt to rephrase the question, not as a fact.
- When answers will inform decisions, open at least the primary citation — it takes seconds.
- If a citation doesn’t support the claim it’s attached to, report it via your administrator; those examples are gold for tuning scope and agents.