Getting started with Marella

From first sign-in to first cited answer: what a new organisation does in week one.

Your organisation’s Marella

Marella is private by design, so your organisation has its own URL, set up during onboarding. Sign in there — if you don’t have the link, your Marella administrator or the OpenKit team can share it.

Week one, in order

  1. Scope the first document set. Start narrow: one department’s policies or one matter’s documents. A focused corpus makes quality easy to judge.
  2. Ingest. Upload directly or connect a document store. Scanned and poor-quality PDFs are fine — the pipeline was built for them.
  3. Ask real questions. Use the questions your team actually asks each other. Every answer carries citations; click them and read the source passage beside the answer.
  4. Set departments and roles. Mirror your structure so access follows your permissions before the corpus grows.
  5. Review the knowledge network. Entities and concepts extracted from your documents appear under Knowledge — browse them, merge duplicates, and start shaping the ontology.

What good looks like

By the end of week one, a colleague should be able to ask a question in plain English, get an answer with citations, check one citation, and trust the tool a little more than they did on Monday. That loop — ask, answer, verify — is the whole product.